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Home > archive > FAQ

FAQ

Why become a member of the Israeli Diamond Industry Portal?
As a member of the Israeli Diamond Industry Portal, you will gain access to the following unique features:
  • Search for polished and rough diamonds according to your specific criteria.
  • Post your diamonds needs so Israeli diamantaires can contact you directly.
  • See what Israeli diamantaires are looking for and offer your merchandise.
  • Get email alerts about the latest diamond needs of Israeli diamantaires.
  • Receive the monthly Israeli Diamond Industry Portal Newsletter, direct to your email. The newsletter includes a roundup of the previous month’s news, in-depth features, and information about upcoming events and trade shows.
 
Who can become a member of the Israeli Diamond Industry Portal?
In Israel, members of the Israel Diamond Exchange, IsDMA, Precious Stone Exchange and jewelry industry can become members of the Portal. Internationally, anyone who is directly involved in the diamond or jewelry industry (such as a trader, manufacturer or jeweler) is invited to become a member of the Israeli Diamond Industry Portal. To register now, click here.
 
How do I become a member of the Israeli Diamond Industry Portal?
If you are directly involved in the diamond or jewelry industry, you can register as a member of the Israel Diamond Industry Portal. Registration is easy and free. Simply complete the online registration form, ensuring to include all the requested information. We will review your registration form, and if further information is required, we will contact you either by email or telephone. If no further information is required we will generally get back to you by email with a final answer within 72 hours. To register now, click here.
 
How do I update my personal details and change my username and password?
After logging in, click on the "Update Your Profile" link in the top left hand corner (above the SEARCH box). Now simply follow the online instructions.
 
Why doesn’t the Israeli Diamond Industry Portal offer e-commerce services?
The Israeli Diamond Industry Portal was formed in order to enable its members to establish strategic business relationships. We believe that a single online transaction will not facilitate that primary goal. However, we believe that by taking advantage of the various services and sources of information offered on the Portal, you will not only find companies in Israel that will address your requirements; but you will also be able to form new, reliable and long term business relationships.
 
How do I search for suppliers of rough diamonds?
Login to the Portal and click on the “Search Rough” icon. Select who you would like to source your diamonds from (Occupation), cut, size, color and clarity. Under “MANAGE YOUR SEARCH” indicate whether you wish to save the search definitions. Now click on "SEARCH".

The resulting list shows the contact details of suppliers in Israel who deal with the type of stones that you are interested in. You can now decide whether to email selected contacts or the entire list, by clicking on the corresponding button and following the online instructions.
 
How do I search for suppliers of polished diamonds?
Login to the Portal and click on the “Search Polished” icon. Select who you want to source your diamonds from (Occupation), and whether you require certificates; followed by the cut, size, color and clarity of the diamonds that you are interested in.

Under "MANAGE YOUR SEARCH", indicate whether you wish to publish the search on the “Diamond Needs” board and whether you would like to save the search definitions for future reference. Now click on "SEARCH".

The resulting list shows the contact details of suppliers in Israel who deal with the type of stones that you are interested in. Please note that the search results appear in a random order. You can now decide whether to email selected contacts or the entire list, by clicking on the corresponding button and following the online instructions.
 

How do I post my Diamond Needs? Login to the Portal and click on the “Diamond Needs” icon on the right hand side of the page. You are now looking at a page showing the polished diamond needs and contact details of Israeli diamantaires.

To post your polished diamond needs, click the “POST YOUR DIAMOND NEEDS” button. Select stone shape, size, color, clarity, make, whether you require a certificate and any remarks. Now click on SAVE & ADD MORE DIAMOND NEEDS” or “SAVE AND CONTINUE”.

Review your posting. If you are satisfied, click “SAVE AND CONTINUE”. If you wish to make changes, click “BACK TO DIAMOND NEEDS BOARD”.

Now review your contact details and make any desired changes, before clicking on “SAVE AND CONTINUE”. Israeli diamantaires will be able to see your diamond needs and contact you using the information that you supplied.
 
How do I hide or remove my Diamond Needs posting?
Login to the Portal and click on the “Diamond Needs” icon on the right hand side of the page. Now click on “POST YOUR DIAMOND NEEDS” and scroll down the page to view your postings. To hide any given posting change the “STATUS” to “Archive”. To delete a given posting completely, click the “Delete” link.

Tell me about the Diamond Trading Forum.
The Diamond Trading Forum enables visitors to consult with global colleagues, raise interesting issues or form new business contacts. To access the Diamond Trading Forum click the “FORUM” link at the bottom left hand side of the home page. You can view messages without logging in. In order to add a message, please login.
 

Can I navigate the Portal using a browser other than MS Internet Explorer?
It is advised to use the Microsoft Internet Explorer version 5.5 and above, or Firefox version 6.0 and above browsers in order to access all the features and services at the Israeli Diamond Industry Portal. The site is best viewed at a resolution of 1024 x 768. Please adjust your computer settings accordingly.
 
I have to scroll a lot in order to view each page. What can be done?
The display settings on your PC might be set at 600x800 pixels. Our Portal (as most web sites today) is best viewed in a resolution of 1024x768. Please adjust your computer settings accordingly.
 
How can I define the screensaver of the Israeli Diamond Industry?  
  • On the desktop screen, press the right-click on your mouse and choose properties.
  • Press the screensaver tab.
  • You can set the screensaver time spans through this screen..
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    Please feel free to contact us should you have any further questions.

    Telephone: +972 3 612 6485

    The Israel Diamond Industry Portal Team.  
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